The Authors


Reuben E. Slone joined OfficeMax in November 2004 as executive vice president, supply chain. He is responsible for inventory management, supply chain operations, real estate, and store development. Slone was most recently vice president, global supply chain for Whirlpool Corporation where he led the transformation of Whirlpool’s supply chain. Prior to joining Whirlpool, Slone held various executive positions with General Motors in global supply chain, ebusiness, product development, manufacturing, and information technology. Before joining General Motors, Slone led global strategy, distribution, and information technology for Federal-Mogul. Prior to joining Federal-Mogul, Slone spent almost ten years in management consulting with Ernst & Young and EDS/AT Kearny.

Slone received a B.S. in engineering from the University of Michigan in 1984 where he graduated cum laude. In 1985 he received a Graduate Fellowship in Mechanical Engineering.

Slone has been widely recognized for his achievements in supply chain. Harvard Business Review published two of his articles: Are You the Weakest Link in your Supply Chain? in September 2007; and Leading a Supply Chain Turnaround in October 2004. The New Supply Chain Agenda is based on the former article.

Paul Dittmann is Director of the Supply Chain and Demand Management/Forecasting Forums at the University of Tennessee. He is also Director of the Executive in Residence Program. In addition, he teaches supply chain courses in the business school, and lectures in the executive education programs.

Dr. Dittmann comes to the University of Tennessee after a thirty two year career in industry. He has held Fortune 150 positions, such as Vice President, Logistics for North America, Vice President Global Logistics Systems, and most recently served as Vice President, Supply Chain Strategy, Projects, and Systems for the Whirlpool Corporation.

Dr. Dittmann also manages many of the special projects done by the department for companies including the supply chain audits. In managing the audits, and other projects, he has consulted for over 50 corporations including Wal-Mart, Tyco, Honeywell, Cummins, Cooper Tire, Johnson & Johnson, Estee Lauder, Nissan, Lockheed Martin, OfficeMax, Sony, and GlaxoSmithKline. He also has taught numerous public seminars in the areas of lean manufacturing, global business, and supply chain excellence, and has spoken at many conferences on these and other topics.

He is a certified instructor for the Project Management Institute, and has taught seminars around the United States in the areas of global project management and change management. He has also consulted with a number of companies in these areas.

He co-authored, with Reuben E. Slone, a recent Harvard Business Review article: Are You the Weakest Link in Your Supply Chain?

He is also a member of the University of Missouri Industrial Engineering Hall of Fame.

Dr. John T. (Tom) Mentzer
Tom Mentzer passed away in February, 2010 after a long battle with melanoma. Tom was a dear friend and colleague, and was truly an icon in the field. His bio below is in-memoriam.

Dr. John T. (Tom) Mentzer was the Chancellor’s Professor and the Harry J. and Vivienne R. Bruce Chair of Excellence in Business in the Department of Marketing and Logistics at the University of Tennessee. He wrote more than 200 papers and articles, and eight books. He was recognized in 1999 as the most prolific author in the Journal of Business Logistics. He was a Past President of the Council of Logistics Management (now the Council of Supply Chain Management Professionals). Dr. Mentzer served as a consultant for over 150 corporations and government agencies.


But The Book